United Way 2-1-1 is nationally accredited by the Alliance of Information &
Referral Systems (AIRS), the highest regarded information and referral accreditation program in the United States.
United Way 2-1-1 is also nationally accredited by the American Association of Suicidology (AAS) and certified statewide
by the Florida Alliance of Information and Referral Services (FLAIRS).
United Way of Northeast Florida works in partnership with businesses, volunteers, community organizations,
and leaders to tackle critical issues facing children, youth and families. United Way makes lasting changes that improve
the lives of people throughout Northeast Florida. In addition to United Way 2-1-1, United Way of Northeast Florida leads
Life: Act 2, a pro-active response to an exploding senior population and Full Service Schools, a community approach to
removing barriers to academic success. For more information, please call 1-904-390-3200 or visit
Callers may also dial 1-904-632-0600 to access a United Way 2-1-1 call center specialist.
If you are unable to access 2-1-1 in your county, please dial the number that's appropriate to your county listed below:
• Duval County: Dial 2-1-1 or 1-904-632-0600
• Jacksonville calling area: Dial 2-1-1 or 1-904-632-0600
• All other counties: Dial 2-1-1 or 1-904-632-0600
• Hearing Impaired: Dial 1-904-330-3989 (TTY)