United Way 2-1-1 is nationally accredited by the Alliance of Information & Referral Systems (AIRS), the highest regarded information and referral accreditation program in the United States. United Way 2-1-1 is also nationally accredited by the American Association of Suicidology (AAS) and certified statewide by the Florida Alliance of Information and Referral Services (FLAIRS).

There are more than 18,000 uninsured children in Duval County. Many of these children qualify for low-cost health insurance through the Florida Healthy Kids program, but are not enrolled because their parents are simply not aware. Dial 2-1-1 for information, referrals and appointments with trained Enrollment Assisters, who will help you complete the enrollment process.

Callers may also dial 1-904-632-0600 to access a United Way 2-1-1 call center specialist.

If you are unable to access 2-1-1 in your county, please dial the number that's appropriate to your county listed below:

Duval County: Dial 2-1-1 or 1-904-632-0600
Jacksonville calling area: Dial 2-1-1 or 1-904-632-0600
All other counties: Dial 2-1-1 or 1-904-632-0600
Hearing Impaired: Dial 1-904-330-3989 (TTY)